Enhance
Upselling
The right upgrade, at the right price, to the right guest — before they arrive and at the desk.
The problem with the fragmented stack
Upgrades get given away at the desk because there’s no time to sell them, and nobody knows which rooms are worth more tonight.
What you get
The one offer most likely to land
It ranks every upgrade and extra by what each guest is likely to take and what it’s worth, and leads with the winner.
Upgrades priced on tonight’s value
Each costs what the better room would earn tonight, not a flat discount, weighed against the risk of turning a paying guest away.
One offer that follows the guest
The Personal Rate appears at booking, pre-arrival, the desk, the app and in chat, and applies itself the moment they say yes.
Ona sells while you sleep
The concierge offers the right add-on mid-stay, on live pricing, and books it.
Give the upgrade, keep the guest
Bundle a complimentary upgrade with the extras that make it pay.
Why it wins
Offers use live PMS availability and the RMS forecast, so you never sell what you can’t deliver — unlike a standalone upsell tool guessing at inventory.
Ona works out the one offer most likely to sell, and worth the most.
One system: an accepted upgrade just updates the booking and the bill.
Part of Enhance — earn more from every stay.
See your property running on ONEOS.
A short, real walkthrough on your own property — no slides, no pressure.