The AI‑native Hotel
Operating Platform
Run your whole hotel on one system, with AI built into its heart, not bolted on afterwards. Front desk to booking engine, restaurant to revenue, loyalty to the guest app: ONEOS brings your hotel’s tech into one.
- One contract, no setup charge
- A real person when you need one, not a ticket
- Live in as little as 14 days
Upgrade Alexandra to Suite 512. It’s empty tonight, and she’s taken an upgrade on each of her last three stays.
The front desk on ONEOS. Arrivals ranked by value, each guest already recognised, and Ona with the one move worth making.
The fragmented stack
Your hotel runs on a pile of systems that don’t talk to each other.
Each with its own login, its own bill, and its own idea of who the guest is.Each with its own login, its own bill, and its own idea of who the guest is. Your team spends the day typing the same thing into different screens.
The integration between all seven, every shift.
The integration between all seven: re-typing the same guest, every shift, and holding the gaps together.
And at month-end, the numbers still don’t match.
Finance says occupancy was 78%. Revenue says 81%.
The answer · one source of truth
The answer was never better integrations. It’s not needing them.
ONEOS is one system, with one guest record underneath everything, so nothing is typed twice, and every number agrees.ONEOS is one system, with one guest record underneath everything. A room booking, a dinner, a spa treatment and a loyalty point all land on the same guest record, so nothing is typed twice, and every number agrees.
One edit. The whole hotel knows. Five parts of the hotel, one source of truth, no re-typing.
The whole guest journey
From the first search to the return visit, on one system.
Acquire
Fill the hotel, more of it booked directDeliver
Run the stay, with the guest known everywhereNurture
Bring guests back, recognised as oneAcquire
Fill the hotel, more of it booked directWebsite BuilderBooking EngineChannel ManagerDigital MarketingB2B & CorporateUnder every stage: Ona, Payments, Marketplace, Open API and security built in.
Meet Ona
AI built into the heart of the hotel.
Ona isn’t a chatbot bolted onto the side. She sits on the same source of truth that runs your hotel, so she sees every booking, every guest and every number at once.Ona isn’t a chatbot bolted onto the side. She sits on the same source of truth that runs your hotel, so she sees every booking, every guest and every number at once. And she uses it.
- 01She prices your rooms and shows why.She prices your rooms and shows why.
- 02She briefs the desk on every arrival.She briefs the front desk on every arrival.
- 03She answers your data in plain words.She answers your data in plain words.
- 04She talks to your guests, in every language.She talks to your guests, in every language you serve.
Ona recommends; you approve. She always shows her reasoning.She suggests. You decide. She always shows her reasoning.
More about OnaTwelve rooms are still open, Saturday to Monday. I’d hold the King rooms and lift the last two suites — here’s why.
38 past guests stayed on this weekend before and haven’t booked yet. I’ve drafted an offer for them.
Nothing changes until you approve it.
Who it’s for
The same system, shaped to your property.
After you sign
From signed to live, without the pain.
We do the hard part for you, we tell you exactly when you’ll be live, and we put our money on hitting it.Switching systems is the thing hoteliers dread most. So we do the hard part for you, we tell you exactly when you’ll be live, and we put our money on hitting it.
- We migrate youGuests, bookings, rates, rooms and history, brought across for you, with no professional-services invoice.
- Live when we sayA date on day one, and about six hours of your team’s time, not six weeks.
- A real person, the whole wayA named onboarding lead through go-live, then a named account contact.
- Learn as you goA free online academy plus live sessions, before the first guest checks in.
- We check inOn day 2, day 7 and day 30, to make sure it’s landing, not just launched.
Pricing
Less than the stack it replaces.
One fee per room, per month, for one system, not a bill for every tool. No setup charge, no per-user seat.One fee per room, per month, for one system, instead of a separate contract and bill for every tool. No setup charge, no per-user seat, no percentage of your revenue.
Work out your savingQuestions
What hoteliers ask us first.
Hotel management software that runs your whole hotel as one system: bookings, front desk, restaurant, spa, payments, guests and marketing, all on a single shared guest record.Hotel management software that runs your whole hotel as one system: bookings, front desk, restaurant, spa, payments, guests and marketing, all on a single shared guest record. Nothing is typed twice, and every number agrees.
A PMS with integrations is still separate systems passing copies to each other, and copies drift. ONEOS is one system with one source of truth, so there’s nothing to integrate and nothing to reconcile.
Ona is the AI built into ONEOS, not bolted on. She prices your rooms, briefs your front desk, answers your data in plain words and talks to your guests. She recommends, you approve, and she always shows her reasoning.
One fee per room, per month, for the system, plus the modules you switch on. No setup charge and nothing metered. Monthly, with an optional annual discount.
As little as 14 days for up to 50 rooms, 30 days for larger single properties, and a date agreed in the contract for groups. We migrate your guests, bookings, rates and rooms for you, at no charge. If we miss 30 days for a single property, your first month is on us.
Yes. ONEOS replaces most of the stack, and the Marketplace connects the few tools you want to keep, switched on without a developer.
See your property running on ONEOS.
A short, real walkthrough on your own property’s data. No slides, no pressure.